Last updated: February 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", "your") and Navitec Ltd, trading as SignalBreak ("SignalBreak", "we", "us", "our"), governing your access to and use of the SignalBreak AI Governance Intelligence Platform ("Platform" or "Service").
By creating an account, accessing, or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.
In these Terms, the following definitions apply:
To use the Platform, you must:
The Platform is designed for business and professional use. By using the Platform, you represent that you are acting in a professional capacity in relation to AI governance, risk management, compliance, or a related function.
3.1. You must register for an account to access the Platform. You agree to:
3.2. You may authenticate using email and password, or through supported third-party identity providers (Google, Microsoft). Use of third-party authentication is subject to those providers' terms of service.
3.3. We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised, are being used fraudulently, or are in breach of these Terms.
4.1. SignalBreak provides an AI Governance Intelligence Platform that enables organisations to map, monitor, and manage their AI usage risks. Core capabilities include:
4.2. We may update, modify, or enhance the Platform from time to time to improve functionality, security, or performance. We will endeavour to provide reasonable notice of material changes that affect your use of the Platform.
4.3. Specific features and limits available to you depend on your Licence, as provisioned by your account manager.
5.1. Enterprise Licences. The Platform is provisioned under enterprise licences tailored to your organisation's needs. Each licence includes defined limits on workflows, users, providers, signal history, scenarios, and analyses as agreed in your contract.
5.2. Trial Access. Trial access provides limited use of the Platform at no cost for evaluation purposes. We reserve the right to modify, limit, or discontinue trial access at any time with 30 days' notice. Trial users will be given the option to request an enterprise licence before access is revoked.
5.3. Fees and Payment. Enterprise licence fees are as agreed in your licence agreement. Payment terms, invoicing, and pricing are subject to your enterprise agreement.
5.4. Licence Renewal. Enterprise licences renew according to the terms of your licence agreement. Contact your account manager to discuss renewal or changes to your licence.
5.5. Fee Changes. We may change our standard pricing from time to time. Changes to your specific enterprise licence fees will be subject to the terms of your agreement.
5.6. Termination. Licence termination, refunds, and credits are subject to the terms of your enterprise agreement.
6.1. Each licence includes defined usage limits. If you reach a limit, you will be prompted to request a licence upgrade. You will not lose access to existing data if you exceed a limit, but you may be unable to create new items until you upgrade or reduce usage.
6.2. We reserve the right to implement reasonable rate limits, API throttling, or other technical measures to ensure fair use and platform stability for all customers.
7.1. Your Data. You retain all rights, title, and interest in your Customer Data. Nothing in these Terms transfers ownership of your data to us.
7.2. Licence Grant. You grant us a non-exclusive, worldwide, royalty-free licence to use, process, store, and display your Customer Data solely to the extent necessary to provide, maintain, and improve the Platform and to fulfil our obligations under these Terms. This licence terminates when you delete your data or close your account.
7.3. Data Export. You may export your Customer Data at any time through the Platform's export functionality or by contacting us. We will provide your data in a commonly used, machine-readable format.
7.4. Data Deletion. Upon account termination, we will delete your Customer Data within 30 days, except where we are required to retain it by law. You may request immediate deletion at any time.
7.5. No Training. We do not use your Customer Data to train artificial intelligence or machine learning models. Your data is processed solely to provide the Service to you.
8.1. The Platform uses large language models and other AI technologies to generate insights, enrichment, scores, summaries, and reports ("AI Outputs"). You acknowledge and agree that:
8.2. AI Outputs generated by the Platform are clearly labelled as AI-generated. You may request human review of any AI-assisted analysis by contacting our support team.
8.3. You are solely responsible for any actions taken or decisions made based on AI Outputs. SignalBreak shall not be liable for any loss or damage arising from reliance on AI Outputs.
9.1. Our IP. SignalBreak and its licensors retain all Intellectual Property Rights in the Platform, including the software, algorithms, user interface, documentation, trade marks, logos, and all related materials. These Terms do not grant you any rights in our Intellectual Property except the limited right to use the Platform as described herein.
9.2. Your IP. You retain all Intellectual Property Rights in your Customer Data. Subject to section 7.2, we claim no ownership over your data.
9.3. Feedback. If you provide us with suggestions, ideas, or feedback about the Platform ("Feedback"), you grant us a perpetual, irrevocable, royalty-free licence to use that Feedback for any purpose, including to improve the Platform. Feedback does not include Customer Data.
10.1. You agree not to:
10.2. We reserve the right to suspend or terminate your account immediately if we reasonably determine that you have breached these acceptable use obligations.
11.1. The Platform integrates with and relies upon certain third-party services, including but not limited to:
| Service | Purpose |
|---|---|
| Supabase | Database hosting and authentication |
| Vercel | Application hosting |
| Anthropic / OpenAI | AI model providers for signal enrichment and analysis |
11.2. Your use of the Platform may be subject to the terms and policies of these third-party providers. We are not responsible for the availability, accuracy, or conduct of any third-party service.
11.3. We select our third-party providers with care and maintain appropriate data processing agreements, but we cannot guarantee the uninterrupted availability or performance of third-party services.
12.1. We target 99.9% uptime for the Platform but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where practicable.
12.2. Current service status is available at signalbreak.io/status.
12.3. Support is available via email and in-app chat. Enterprise licence holders receive priority support as defined in their agreement.
13.1. Each party agrees to keep confidential all information received from the other party that is designated as confidential or that reasonably should be understood to be confidential ("Confidential Information").
13.2. Confidential Information does not include information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was already known to the receiving party; (c) is independently developed by the receiving party; or (d) is disclosed by a third party without restriction.
13.3. Each party may disclose Confidential Information to the extent required by law, provided that the disclosing party gives reasonable notice to the other party where legally permitted.
14.1. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Full details are set out in our Privacy Policy.
14.2. Where we process personal data on your behalf (as a data processor), we do so in accordance with your instructions and applicable data protection laws. Enterprise customers may request a Data Processing Agreement (DPA).
14.3. We implement appropriate technical and organisational measures to protect Customer Data, including encryption in transit (TLS 1.3), encryption at rest (AES-256), row-level security, access controls, and regular security assessments.
15.1. The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we disclaim all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
15.2. Without limiting the foregoing, we do not warrant that:
15.3. Nothing in these Terms excludes or limits any warranty or liability that cannot be excluded or limited under applicable law, including the Consumer Rights Act 2015 where applicable.
16.1. Liability Cap. Subject to section 16.3, our total aggregate liability to you under or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of: (a) the total fees paid by you in the 12 months preceding the event giving rise to the claim; or (b) £100.
16.2. Excluded Losses. Subject to section 16.3, we shall not be liable for any: (a) indirect, incidental, special, consequential, or punitive damages; (b) loss of profits, revenue, business, or anticipated savings; (c) loss of data (except to the extent caused by our breach of section 14.3); (d) loss of goodwill or reputation; or (e) losses arising from your reliance on AI Outputs without appropriate human review, even if we have been advised of the possibility of such damages.
16.3. Nothing Excluded. Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) any liability which cannot be excluded or limited by applicable law; or (d) our wilful default.
17.1. You agree to indemnify, defend, and hold harmless SignalBreak and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of these Terms; (b) your misuse of the Platform; (c) your violation of any applicable law or regulation; or (d) any third-party claim arising from your Customer Data.
17.2. We will promptly notify you of any claim subject to indemnification and provide you with reasonable cooperation in the defence of such claim.
18.1. Term. These Terms commence when you create your account and continue until terminated by either party.
18.2. Termination by You. You may terminate your account at any time through your account settings or by contacting us. Termination of enterprise licences is subject to the terms of your licence agreement.
18.3. Termination by Us. We may terminate or suspend your account: (a) immediately, if you materially breach these Terms; (b) immediately, if required by law; (c) on 30 days' notice, for any other reason; or (d) immediately, if you fail to remedy a curable breach within 14 days of receiving notice from us.
18.4. Effect of Termination. Upon termination: (a) your right to access the Platform ceases as specified in your licence agreement or immediately for trial accounts; (b) we will retain your Customer Data for 30 days to allow you to export it; (c) after the 30-day retention period, we will delete your Customer Data unless required by law to retain it; and (d) any provisions of these Terms which by their nature should survive termination shall survive, including sections on liability, indemnification, intellectual property, and governing law.
18.5. Data Portability. Following termination, you may request a copy of your Customer Data in a machine-readable format. We will fulfil such requests within 30 days.
We may suspend your access to the Platform, in whole or in part, without liability, if: (a) you are in material breach of these Terms; (b) your account has an overdue payment; (c) suspension is required by law or a regulatory authority; or (d) continued provision of the Service poses a security risk to the Platform or other customers. We will provide notice of suspension where reasonably practicable and will restore access promptly once the grounds for suspension have been resolved.
20.1. We may update these Terms from time to time. We will notify you of material changes by email and/or a prominent notice within the Platform at least 30 days before the changes take effect.
20.2. Your continued use of the Platform after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Platform and may terminate your account.
Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to: natural disasters, pandemics, acts of government, war, terrorism, civil unrest, power failures, internet or telecommunications failures, cyberattacks, or failures of third-party AI model providers. The affected party shall notify the other party as soon as reasonably practicable and shall use reasonable efforts to mitigate the effects of the force majeure event.
22.1. These Terms are governed by and construed in accordance with the laws of England and Wales.
22.2. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. Before commencing court proceedings, the parties agree to attempt to resolve disputes through good faith negotiation for a period of at least 30 days.
23.1. Entire Agreement. These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and SignalBreak in relation to your use of the Platform and supersede all prior agreements, representations, and understandings.
23.2. Severability. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
23.3. Waiver. No failure or delay by either party in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy. A waiver of any right or remedy must be in writing.
23.4. Assignment. You may not assign, transfer, or sublicence your rights or obligations under these Terms without our prior written consent. We may assign these Terms to any successor in interest to our business or assets, including in connection with a merger, acquisition, or sale of all or substantially all of our assets.
23.5. No Third-Party Rights. These Terms do not confer any rights on any third party under the Contracts (Rights of Third Parties) Act 1999.
23.6. Notices. Notices under these Terms shall be sent by email: to you at the email address registered with your account, and to us at hello@signalbreak.io. Notices are deemed received when sent, unless the sending party receives an automated delivery failure notification.
The Platform may include open-source software components, each of which is subject to its own licence terms. A list of open-source components and their licences is available upon request. Nothing in these Terms restricts your rights under any applicable open-source licence.
For questions about these Terms, please contact us:
Email: hello@signalbreak.io
Postal:
Navitec Ltd
Company No. 16885355
86-90 Paul Street, London EC2A 4NE
United Kingdom